摘要
项目管理办公室（PMO）作为组织内负责规范、指导和支持项目管理实践的中心，在提升项目成功率中发挥着关键作用。本研究旨在探讨PMO在项目管理中的作用，并分析其对项目成功率的影响。通过分析，揭示了PMO在项目风险管理、提升项目团队效率、知识管理与创新、提升项目质量与客户满意度和提升项目价值等阶段的重要作用。PMO通过提供标准化的流程、工具和模板，促进项目团队间的协作与沟通，提高决策效率，降低风险，从而有效提升项目成功率。此外，PMO还能够为项目经理和团队提供指导和支持，帮助他们更好地应对挑战和问题。综上所述，PMO在项目管理中扮演着不可或缺的角色，其有效运作有助于提高项目的成功率，实现组织战略目标。本研究为进一步探讨和优化PMO的实践提供了理论参考和实践指导。
关键词： 项目管理办公室（PMO）；项目管理；项目成功率
Abstract
The Project Management Office (PMO), as the centre within an organization responsible for regulating, guiding and supporting project management practices, plays a key role in enhancing project success. This study aims to explore the role of PMO in project management and to analyse its impact on project success rates. The analysis reveals the important role of PMO in the phases of project risk management, enhancing project team efficiency, knowledge management and innovation, improving project quality and customer satisfaction, and enhancing project value.PMOs are effective in enhancing project success by providing standardized processes, tools and templates, facilitating collaboration and communication among project teams, improving decision-making efficiency, and reducing risks. In addition, PMOs are able to provide guidance and support to project managers and teams to help them better cope with challenges and problems. In summary, PMO plays an indispensable role in project management, and its effective operation helps to improve project success and achieve organizational strategic goals. This study provides theoretical references and practical guidance for further exploring and optimizing PMO practices.
Key words： Project management office (PMO); project management; project success rate
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